Shipping Policy

We are currently experiencing higher processing times due to Covid-19 please make sure to read our shipping and return policy before placing your order.

 WE DO NOT CANCEL OR EDIT ORDERS. Once your order is placed it is FINAL. Our team works hard to get your orders out ASAP, for this reason we cannot accommodate those options.

Shipping time frame is 4 to 8 business days. 

During influencer postings we do ask for an extra 3 business day time frame.

If we believe your purchase was fraud and/or your billing and shipping address does not match your card info. We may cancel/refund the money without any notice.

Please make sure your address is correct, shipping labels are printed verbatim. If your order cannot be delivered due to a mistake while placing your order, redelivery fees may be collected. There is a 50% restocking fee. 

*Due to high selling of certain products there may be a higher processing time. Please check the product description before your purchase.

Tracking info will be provided once your order has been shipped. We ship priority and First Class through USPS. 

 

We we are not responsible for lost or stolen packages. We are also not responsible for delays caused by carrier services.

International orders take longer to ship, as we are shipping from the United States. Please make sure to provide a telephone number for customs purposes. Please check with your country for importing fees you will be contacted by UPS via email.

*Please allow an extra 3 to 5 days around the Holidays. Ie; Thanksgiving and Christmas. Huge Sale times.

Still Need Help? Contact Us!

Email Katchitbykelicious@gmail.com